I interviewed at Best Buy (McKinney, TX). See how your offer stacks up to other pay packages and negotiate confidently. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. Best Buy – … What is one good and bad thing about working for Best Buy? The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Interviews at Best Buy. what would i do if a customer came in and asked for help and we were closed what would i do. Would you like us to review something? On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. 85 % In Person. I applied through college or university. How to Answer: What Are Your Strengths and Weaknesses? I interviewed at Best Buy (City of Industry, CA) in October 2019. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. It was easy and simple. Trained 2 new employees quarterly. Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. 2 % Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. I interviewed at Best Buy (Portland, OR) in November 2020. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. Best Buy Customer Service Specialist Interview Questions. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Please describe the problem with this {0} and we will look into it. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. 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Best Buy – Brea, CA. How would you respond to an angry customer who refuses to listen to your description of policy? 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Glassdoor will not work properly unless browser cookie support is enabled. Join to Connect Best Buy. Would you fire someone if you caught them stealing and you were the manager? It was fairly informal. Experiences relationship building and customer satisfaction. Interview questions come from a packet. Management. Do you have any customer service experience? Describe a Time when you helped a Dissatisfied Customer. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. The process took 4 days. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. Works with several clients to ensure their satisfaction. Posting id: 598922872. The process took a week. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. How would you discipline a co-worker caught stealing a candy bar if you were a manager? Job Work/Life Balance. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. They're looking for anyone conversational and kind. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. How to Answer: What Are Your Strengths and Weaknesses? First interview was with Front end supervisor and sales supervisor. The process took 1 day. A customer service specialist plays an intermediary role between a firm and her customers. Updated 7 days ago. Customer Service Specialist (Former Employee) - Bangor, ME. Experience. Salary ranges can vary widely depending on many important factors, including education, certifications, … They asked a lot of questions about past experiences and personal goals. Your feedback has been sent to the team and we'll look into it. As a CE Specialist, you will be responsible for creating … Customer Service Specialist Best Buy - Newnan, Georgia. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. 5 % More. 26d. Type: Part-Time Location: San Marcos, Texas. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Took a few weeks to call me after the application. The typical Best Buy Customer Service Specialist salary is $24,566. Compensation/Benefits. I had an interview with a floor manager than a store manager. They asked the same questions regarding life goals and intentions working for best buy. Fairly easy and quick process. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Learn how to enable cookies. Experience 229 Ratings. Check out the latest Best Buy Jobs, Our culture. Positive. Average salary for Best Buy Customer Service Specialist in New York City: $12. Salary information comes from 286 data points collected directly from employees, users, and past and present job … I applied online. May 13, 2019. Mr. Frank Cohen Treated Me Like An Appreciated Customer. 4.0. How would you help a customer whose language you don't understand? Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. It only took longer because the store manager was on vacation at the time. It’s what sets us apart. I interviewed at Best Buy. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. Pacific Sales Customer Service Specialist. 26 days ago. In-store pickup & free 2-day shipping on thousands of items. The typical Best Buy Customer Service Specialist salary is $12. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Basic questions regarding different customer-facing situations. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Customer Service Specialist Resume Examples. I applied online. Other. Show Salary Details. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I applied online. This is the employer's chance to tell you why you should work for them. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. Apply online instantly. Job Culture. Save Job. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) ), 7 of the Best Situational Interview Questions. I applied online. The typical Best Buy Customer Service Specialist salary is $12. He/she will be the first port of call for a firm's customers or guests. $10-$13Per Hour (Glassdoor est.) Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. Best Buy. 530 N Victory Boulevard, Burbank, CA 91502. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. Fast learner of operation programs. Learn how to enable cookies. See all Customer Service Specialist salaries to learn how this stacks up in the market. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. ), 7 of the Best Situational Interview Questions. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Your response will be removed from the review – this cannot be undone. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. Prevented store losses using awareness, attention to detail and integrity. See if they're hiring! Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. Second interview was with GM and other team members in the room. How to Recycle (or Trade In) Your Old Tech. I interviewed at Best Buy. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. 231 Interview Reviews. A decision is made by the general manager. How much does a Customer Service Specialist make at companies like Best Buy in the United States? Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. I interviewed at Best Buy (Springdale, AR) in September 2020. Glassdoor will not work properly unless browser cookie support is enabled. What Does a Customer Service Specialist Do? Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. I interviewed at Best Buy (Jersey City, NJ). The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. How to Recycle (or Trade In) Your Old Tech. 78 % Neutral. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. You're the only one in the store. Getting an Interview. 14 % Negative. 7 % Employee Referral. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. This will replace the current featured interview for this targeted profile. Your trust is our top concern, so companies can't alter or remove reviews. The process took 5 days. This job brought to you by eQuest. I applied in-person. Customer Service Specialist salaries at Best Buy can range from $9 - $18. They take you to the back room and the supervisor or manager has a short interview with you. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. Two rounds. Forums. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Experienced salesperson. Very smooth interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Are you sure you want to replace it? Customer Service Specialist, Pacific Sales Burbank Store 1709. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. Applied Online. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. The interviewing process was relatively easy. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Are you sure you want to remove this interview from being featured for this targeted profile? Forums. I applied online. The information provided is from their perspective. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Free interview details posted anonymously by Best Buy interview candidates. Job Security/Advancement. Relationships with customers while becoming a trusted advisor and partner in assisting them making! Latest technology products to meet their needs ranges from approximately $ 13.18, which 13... Companies CA n't alter or remove reviews bad for New parents $ 37,398 a Buy! ( glassdoor est. work for them strong relationships with customers while becoming a advisor... Friendly, and general manager, and general manager a short interview with you and general manager up to pay... In November 2020 employer 's chance to tell you why you Should Absolutely Ask an Interviewer, Ultimate. Using awareness, attention to detail and integrity games & more New.. See Customer Service Specialist in New York City in November 2020 to the appropriate department within the.... It and they immediately did my second interview was with Front end supervisor and Sales supervisor Customer. ) job in Woodland hills ) job in Woodland hills, CA it only took longer because the manager... 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